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Mark Lang is a food marketing expert with a passion for aquaculture.
Courtesy of Aquaculture Stewardship Council
Stepping into a Publix GreenWise store feels different than other grocery chains. The lighting, softer. The music, calmer. The floors, earthy. Even the font of the logo looks like it was dug out of the ground. Organic. Warm. Natural.
All that is intentional and methodical, based on cus-tomer research. And all that can be traced back to Mark Langâs work as Publix Supermarketsâ corporate director of marketing and research. He was there for 11 years until 2008 and is now an associate professor of marketing at UTampa.
With Publix, he helped the design teams create the GreenWise packaging. He built the marketing research team from the ground up. In his UTampa office today, three Publix aprons hang on the wall, trophies of sorts, symbolizing excellence in his former position.
Still, creating a green-grocery approach wasnât enough for Lang, who says he made a lot of money for a lot of share-holders in the first half of his career, but, âI probably did nothing to help (sustainability). Helping people sell meat and cookies and all these other products that I never, ever questioned their sustainability.â
Lang defines sustainability as protecting the environment and people, and in a second act, he wanted to put his research, time and mind into driving change â one academic paper, interview or implemented marketing strategy at a time.
âI thought I can do work that's not profit-driven this time,â Lang said.
Lang left Publix and worked on his doctorate in business administration and marketing at Temple University while teaching food marketing at Saint Josephâs University in Philadelphia for 10 years, until 2018. During that time, he also did a three-year stint as the editor-in-chief of the peer-reviewed Journal of International Food & Agribusiness Marketing.
He became a regular source for news outlets, like CNN, looking for an authoritative food marketing voice. Then in 2018, he brought his expertise to UTampa to teach undergraduate and graduate-level marketing courses.
Along the way, he became passionate about aquaculture, known as seafood farming, which he believes is a sustainable way to satisfy global protein demand â if done correctly.
In the U.S., he said, 90% of seafood is imported, and âany (wild caught) fish that makes it onto an American menu is in crisis mode within five years.â He cited orange roughy as an example, which were almost wiped out due to overfishing.
Worldwide, over 50% of seafood comes from aquaculture, according to the National Oceanic and Atmospheric Administration, and more aquatic animals were farmed than fished for the first time a few years ago, according to the U.N.âs Food and Agriculture Organization.
Simply put, the world consumes more farmed fish than it does wild caught.
âThe onus is to do it right,â Lang said.
But domestically, farmed fish faces a hurdle. Thereâs a perception about how aquaculture is produced, with activist organizations questioning farmsâ health and safety. Langâs work aims to help the industry overcome what he says can be a misconception.
In October, Lang finished some work with the Aquaculture Stewardship Council, which certifies and labels responsibly sourced seafood. He had one main goal: shift Americaâs outlook on aquaculture. ASC is successful all over Europe â what needs to happen for it to be successful in the U.S.? (Hint: Branding. Mindset shift. Research. Education.)
But here, Lang had a dilemma. The ASC label helps consumers make environmentally and socially sustainable buying decisions, but one of the studies Lang published while working with the ASC found that people, when buying seafood, prioritize quality and safety benefits over environmental and social benefits.
One outcome of that research was the cleverly named ASC campaign, âA New Way to Seafood,â like âa new way to see seafood, but also a new way to create seafood,â Lang said.
He notes the importance of talking about personal benefits before talking about sustainability. âThis can be a clean, healthy, high-quality product, and by the way, it can also be sustainable â itâs protecting the planet, itâs protecting people,â Lang said. âItâs a happy coincidence.â
Langâs ASC work often took him into the field, or stream, as he visited fish farms around the world to better understand health and safety practices and help communicate them. In Boise, Idaho, for instance, he visited the fish farm Riverence with some editors from leading food magazines.
They saw the fish and their habitat up close. The water was clear. The feed was clean. They ate a grilled fish lunch to experience the end result.
The editors couldnât believe the taste, the cleanliness, how healthy the fish felt â a debunking of aquaculture myths.
Langâs time with ASC is over, but he left behind a blue-print for making a lasting impression. He completed the research. Created a strategy. Helped hire and train a team and an advertising agency.
âHereâs a professor having an impact on the real world, and it's sustainable,â Lang said. âIt's making a contribution to something bigger. I like this stage in my career.â
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Mark Lang in the Kitchen
How Mark Lang approaches his profession parallels how he approaches his personal life â with high energy and deep focus, curiosity and a desire for betterment.
Lang hails from Canada, where he grew a love for water and windsurfing. Four decades later, Lang still rips at Fred Howard Park in Tarpon Springs â a renowned hub for windsurfers â which played a large role in his decision to accept the position at UTampa.
Yet one hobby outweighs any other: Lang loves to cook.
âThrough my work, I've been on farms, I've been on fishing boats, I've been on docks, I've been in fields, I've been in meat factories and fish factories,â Lang said. âMy work has brought me really close to the making of food, which then really increases your connection to food.â
He rarely eats out, he says, but when he does, he and his wife, Bea, look for hole-in-the-wall, greet-the-chef-as-you-walk in spots, like local favorites Marker 39 and Mystic Fish.
âYou can judge the quality of a restaurant based on how they cook their vegetables,â Lang said.
Associate Professor Mark Lang at home. Photo courtesy of Lang
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He treasures a binder full of recipes clipped from magazines like Bon Appetit and Saveur, annotated with changes and reactions: âUsed coconut milk.â âBea hates.â âDonât move in pan.â Heâs proud of his Saveur Cooks Authentic French cookbook. He implements food rules from Michael Pollanâs Omnivoreâs Dilemma.
Fish is a staple in his diet: salmon, shrimp, floun-der, and, on special occasions, yellowtail snapper. He tries to stick to few yet fresh ingredients. He believes carrots donât have to be boring.
Lang buys his fish from Costco, Publix or Whole Foods, which âprobably has the best fish program in the United States,â other than special small seafood markets, he said. Where you buy your seafood matters, he said. âYou get what you pay for.â
He follows a few other guidelines. Like, he doesnât buy on-sale seafood on Sunday or Monday â thatâs the fish that didnât sell the week prior. And heâs always looking for fish with clear eyes, not cloudy or with a shiny film on the surface.
Then, armed with the best ingredients, he and Bea cook at home almost every night. His all-time favorite recipe? Without hesitation, from Cooking Light, Thai poached cod.
âExcellent. Bea loved.â
Thai Poached Cod recipe from Cooking Light, April 2018
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